Everything you need to know about working with Eason Stays — watch the video below to get started.
Your Responsibilities
Every property should be left guest-ready and to a consistent standard. Here are the key things to keep in mind on every visit.
Always check all bins inside and outside the property. If bins are overflowing or full, please empty them before the next guest arrives. Check recycling, general waste, and food waste caddies. Full bins create a poor first impression and can lead to guest complaints.
After every clean, photos must be taken using the Timestamp app — showing the time, date, location and a description on each image. Include a brief description for each area photographed. If using Turno, the built-in photo tool may cover this — confirm with the team if unsure.
Leave every property exactly guest-ready — beds made, surfaces wiped, bathrooms sanitised, kitchen clean, fresh towels folded. If anything is damaged or missing, report it immediately via Slack or WhatsApp with a timestamped photo.
We actively encourage our cleaning team to take on additional work at our properties. Everything is paid on top of your regular clean — just flag it, do it, and invoice us. It really is that simple.
Spotted something that needs fixing? Don't walk past it. Dripping taps, loose fixtures, lightbulbs, scuffs, minor repairs — we want you to fix them and we'll pay you for it. Your time and any materials are covered.
How it works
Bulk waste, left-behind guest items, excess rubbish that won't fit the bins — we will always pay for waste removal, no questions asked. This is something we genuinely struggle with, and we value anyone who takes it on.
How it works
When a property needs more than a standard turnaround, we pay for it. Oven cleans, window cleaning, exterior tidying, full deep cleans between tenancies — all of these are additional paid work we're happy to offer to our trusted cleaners.
Examples of extras
The golden rule: spot it, photo it, message us, get confirmation, do it, invoice it. We never want our cleaners to do extra work without being paid for it — and we never want to miss something that needs doing. We're a team. 🤝
Get in Touch
Questions about a property, a job, or your invoice — reach out directly. We respond quickly and genuinely value every member of our cleaning team.
By working with Eason Stays you agree to our Cleaner Terms & Conditions — please read these carefully before your first clean.
© 2026 Eason Stays Ltd · [email protected] · www.easonproperty.com